Where is the jewelry made?
- All of our jewelry (except the necklace chains and findings) are handmade in British Columbia, Canada.
How long will my order take?
- For non-customizable items, please allow 1-3 business days to process your order before the parcel is shipped.
- For customizable items, please allow 7 days for your item to be made before it is shipped.
- Note that fulfillment times can vary depending on demand and the shipping options you choose.
Can I order outside of Canada?
- Yes, currently we only accept orders within Canada and USA. International options will be added soon. Consider subscribing to our newsletter or following us on social media for announcements.
How do I qualify for free shipping?
- Orders qualify for free shipping once the pre-tax total reaches $75CAD+ within Canada, $100CAD+ for USA, after discounts are applied.
What are my shipping options?
- By default, all orders are shipped as expedited parcels and tracked Pkt-USA via Canada Post. Priority shipping is available for upgrade for fast shipping.