Free shipping on all Canada orders over $75CAD. USA orders over $100CAD.

FAQ


Where is the jewelry made?

  • All of our jewelry (except the necklace chains and findings) are handmade in British Columbia, Canada. 

How long will my order take?

  • For non-customizable items, please allow 1-3 business days to process your order before the parcel is shipped. 
  • For customizable items, please allow 7 days for your item to be made before it is shipped. 
  • Note that fulfillment times can vary depending on demand and the shipping options you choose.

Can I order outside of Canada?

  • Yes, currently we only accept orders within Canada and USA. International options will be added soon. Consider subscribing to our newsletter or following us on social media for announcements.

How do I qualify for free shipping?

  • Orders qualify for free shipping once the pre-tax total reaches $75CAD+ within Canada, $100CAD+ for USA, after discounts are applied.

What are my shipping options?

  • By default, all orders are shipped as expedited parcels and tracked Pkt-USA via Canada Post.  Priority shipping is available for upgrade for fast shipping.